Which statement is true when working with hard-of-hearing residents?

When working with hard-of-hearing residents, speaking slowly and clearly is important because it enhances the ability of the resident to read lips and comprehend the spoken language. Many individuals who are hard of hearing rely on visual cues to understand what is being communicated. By enunciating each word and maintaining a comfortable pace, caregivers can provide clearer verbal communication, making it easier for the resident to follow along and engage effectively in the conversation.

Utilizing a high pitch is generally not helpful; in fact, many hard-of-hearing individuals find that lower pitches are easier to understand. While written communication can be beneficial, especially for complex information or when clarity is essential, it is not always preferable for all conversations. Involving family members can be supportive, but it is not always necessary or the primary means of communicating with residents directly. Thus, speaking slowly and clearly remains the most effective approach in this context.